Course curriculum

    1. Welcome!

      FREE PREVIEW

    1. Module 1: What is Customer Service? Print Packet.

    2. Module 1 Video Lesson: What is Customer Service?

    3. Assessment: Summary of Module 1

    1. Module 2: Your Attitude, Your Responsibility Packet

    2. Module 2 Video Lesson: Your Attitude, Your Responsibility

    3. Assessment: Summary of Module 2

    1. Module 3: Effective Communication Packet

    2. Module 3 Video Lesson: Effective Communication

    3. Assessment: Summary of Module 3

    1. Module 4: Dealing with Difficult People Packet

    2. Module 4 Video Lesson: Dealing with Difficult People

    3. Assessment: Summary of Module 4

    1. Final Questions

    2. Final Thoughts

About this course

  • $50.00
  • CLEET # 25-4205 (4 hours)
  • Perfect For: Individuals and organizations wanting to consistently deliver outstanding customer experiences.
  • Key Benefits: Build strong customer relationships, emphasize problem-solving and accountability, and elevate customer satisfaction and retention.

Discover your potential, starting today

Enroll today

For those who need CLEET CE credit:

This class has been cataloged by the Council on Law Enforcement Education and Training for __4__ hours of mandatory continuing education credit. Regarding any law enforcement concepts, practices, methods, techniques, products, or devices as might be taught, promoted, or otherwise espoused in outside schools or seminars, there is no intent, expressed or implied, that listing the course in the CLEET Course Catalog indicates or in any way conveys ‘CLEET approval’ of such concepts, practices, methods, techniques, products, or devices, unless such approval is explicitly stated by CLEET.